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General Questions

Where can I buy a board?

Please find your nearest dealers on our TIKI map. CLICK HERE

Where can I find Starboard Product Catalogue?

You can view our catalogue on the catalogue page CLICK HERE.

And see the product overview CLICK HERE.

What is the price of the boards?

Please find and contact your local distributor from our TIKI map CLICK HERE

and they can give the price in your local currency.

Can you recommend a board for me?

Have you tried our board selector system? CLICK HERE and have a try!

How to choose between Hard Boards or Inflatable Boards?

So you’re new to Paddle Boarding and not sure what the real differences of an Inflatable vs Hard Paddle Board are? CLICK HERE to find out which one suits you best.

How do I know the correct length of a paddle?

Choosing the right paddle as the right height is one of the most important parts of your ride.
Get the perfect paddle set-up in our Starboard Paddle Guide Chart.

Where can I find the accessories for the boards?

To see the different accessories we offer CLICK HERE.

To buy the accessories, please find your nearest dealers on our TIKI map. CLICK HERE

Where can I make a warranty claim?

To see how your Warranty Claim can be processed, CLICK HERE.
Download the form to be completed and sent to your original dealer/ store.

Questions About Inflatable Boards

How much air should I pump into my Inflatable Board?

The recommended pressure for Deluxe board is 15 – 18 PSI for the outer chamber and 10 PSI for the inner chamber. For the Zen board is 15 – 18 PSI. Any higher you risk over inflating and damage. Depending on the size of your board it can take anywhere from 5-8 minutes.

How much pressure (PSI) should be pumped for inflatable boards at different weather or temperatures?

The recommended pressure for our inflatable boards is between 15 and 18 PSI.
If the temperature outside is above 25 degrees Celsius, we recommend inflating the board only up to 15 psi, since the pressure will increase naturally, due to the heat.

When detaching the pump from the Inflatable board, the air starts to release from the valve. How do I stop this from happening?

There is a little spring pin inside that locks itself in two positions:
Deflating position (air coming out freely) and inflating position (100% Airtight). To switch from deflating to inflating, simply push the pin and the pin will lock itself in a up position and the air will not be able to come out unless you push the pin down again.

Difference between SC and DC?

When building the second chamber on our boards, two significant changes take place:
1. The inner chamber works as a safety flotation device for any emergency case.
2. The inner rails isolating the cambers work as I-Beam stringers which increase the stiffness of the board by ca. 10%.

Which kind of glue should I use to repair my Inflatable Board?

Contact cement for laminated PVC plastics. We recommend using Henkel Loctite, Sikaflex or Dunlop.

Where can I purchase spare parts from? (e.g. fins, bags, pumps)

Please find your nearest dealers on our TIKI map. CLICK HERE

Can I use any of Starboard's pumps to inflate my board?

Yes, all our pumps are designed to fit all of our inflatable boards.

How to take care of my Inflatable Paddle Board?

CLICK HERE to find out our Starboard SUP Tips and make sure your gear lasts longer so you can enjoy your time out in the water!

Questions about hard boards

Where can I find weight and volume of the boards?

You can find the weight and volume of the boards in the specs table at the bottom of the product pages.

If I ding (put a hole in) my board, should I stop using it?

Definitely. As soon as you notice you have a hole or crack thru the skin of your board you should exit the water immediately. The inner core of your board (EPS) even though is water resistance to a certain extent, it can absorb water after a long soak, which will increase the weight of your board. If you do happen to absorb water from a crack or ding, it is possible to drain it by leaving it in the sun for extended periods, but it will never get back to its original weight.

Which fins can fit into my Starboard SUP?

FCS style fins will fit into the Starboard side fins for Quad and Thruster boards. And FCS Connect II and Connect fins will fit into the US8″ or US10″ centre box.

Where can I find the Pantone Colours or Colour Guide for my board?

Find the colors for our board ranges for 2017, 2018, 2019 and 2020 here.