Jump to section: General / Inflatable board / Hard board
Where can I buy a board?
Where can I find Starboard Product Catalogue?
You can view our catalogue on the catalogue page CLICK HERE.
And see the product overview CLICK HERE.
What is the price of the boards?
Please find and contact your local distributor from our TIKI map CLICK HERE and they can give the price in your local currency.
Can you recommend a board for me?
How to choose between Hard Boards or Inflatable Boards?
So you’re new to Paddle Boarding and not sure what the real differences of an Inflatable vs Hard Paddle Board are? CLICK HERE to find out which one suits you best.
How do I know the correct length of a paddle?
Choosing the right paddle as the right height is one of the most important parts of your ride.
Get the perfect paddle set-up in our Starboard Paddle Guide Chart.
Where can I find the accessories for the boards?
To see the different accessories we offer CLICK HERE.
To buy the accessories, please find your nearest dealers on our TIKI map. CLICK HERE
Where can I make a warranty claim?
To see how your Warranty Claim can be processed, CLICK HERE.
Download the form to be completed and sent to your original dealer/ store.
Questions About Inflatable Boards
How much air should I pump into my Inflatable Board?
The recommended pressure for Double Chamber board is 15 – 18 PSI for the outer chamber and 10 PSI for the inner chamber. For the Single Chamber board is 15 – 18 PSI. Any higher you risk over inflating and damage. Depending on the size of your board it can take anywhere from 5-8 minutes.
How much pressure (PSI) should be pumped for inflatable boards at different weather or temperatures?
The recommended pressure for our inflatable boards is between 15 and 18 PSI.
If the temperature outside is above 25 degrees Celsius, we recommend inflating the board only up to 15 psi, since the pressure will increase naturally, due to the heat.
Is there a difference in what order you inflate the double chamber board ?
Yes, there is a difference. Because if you inflate the inner chamber first, it will have 10 PSI, but when you put 18 PSI on the outside, the inner one will increase to 14 or sometimes more, and you don’t want that to happen. If you do it the other way around, 18 outside first and then 10 inside, the outside might increase to 18.5 or so. Enjoy paddling!
When detaching the pump from the Inflatable board, the air starts to release from the valve. How do I stop this from happening?
There is a little spring pin inside that locks itself in two positions:
Deflating position (air coming out freely) and inflating position (100% Airtight). To switch from deflating to inflating, simply push the pin and the pin will lock itself in a up position and the air will not be able to come out unless you push the pin down again.
Difference between Single Chamber and Double Chamber?
When building the second chamber on our boards, two significant changes take place:
1. The inner chamber works as a safety flotation device for any emergency case.
2. The inner rails isolating the cambers work as I-Beam stringers which increase the stiffness of the board by ca. 10%.
What's the Welded Rail Technology?
3 things you need to know about Welded Rail Technology
- Welding the rails is the only way to avoid a board leaking over longer term. Starboard has pioneered the most advanced and reliable rail welding technology by mechanically bonding the rail layers. This makes the board more durable, longer lasting and better for the environment.
- Why are we doing it on the rails? The rail of the board is the only area where 2 main components of the board; the deck and the bottom are connected, hence, it’s a critical area for air leaking.
- Starboard has had a 0.38% warranty rate on all inflatable boards and a 0.1% warranty rate on Zen boards concerning leaking issues since Welded Rail Technology was first introduced, that’s only 1 out of 1000 boards. We offer this technology on all boards from our new, exclusive manufacturer.
(Fusion Technology is used on the deck and bottom of the board. It creates a lighter, stronger, and stiffer board. Be aware that this is not critical for air leaking. Some brands call this Fusion Technology as heat welding, heat transfer or MSL. It is totally different from Starboard’s Welded Rail Technology.)
Which kind of glue should I use to repair my Inflatable Board?
Contact cement for laminated PVC plastics. We recommend using Henkel Loctite, Sikaflex or Dunlop.
Where can I purchase spare parts from? (e.g. fins, bags, pumps)
Which type of valves are used in Starboard's Inflatable Boards?
Halkey Roberts (HR) air valve.
Can I use any of Starboard's pumps to inflate my board?
Yes, all our pumps are designed to fit all of our inflatable boards.
How to take care of my Inflatable Paddle Board?
CLICK HERE to find out our Starboard SUP Tips and make sure your gear lasts longer so you can enjoy your time out in the water!
Questions about hard boards
Where can I find weight and volume of the boards?
You can find the weight and volume of the boards in the specs table at the bottom of the product pages.
If I ding (put a hole in) my board, should I stop using it?
Definitely. As soon as you notice you have a hole or crack thru the skin of your board you should exit the water immediately. The inner core of your board (EPS) even though is water resistance to a certain extent, it can absorb water after a long soak, which will increase the weight of your board. If you do happen to absorb water from a crack or ding, it is possible to drain it by leaving it in the sun for extended periods, but it will never get back to its original weight.
Which fins can fit into my Starboard SUP?
FCS style fins will fit into the Starboard side fins for Quad and Thruster boards. And FCS Connect II and Connect fins will fit into the US8″ or US10″ centre box.